Volvo Cars Of Canada — Point Of Interest in Richmond Hill

Reviews of Volvo Cars Of Canada

• Isaac

  Added 2016.03.16

  Head office. This is the car company to watch over the next five years. Great products. No one will be killed or injured in a new Volvo in 2020 and beyond. Ask your car company for a guarantee like that see What they say!!! Great team Alex keep up the good work.
• Hunter

  Added 2015.07.01

  Made and filed a complaint months ago, no one bothered to check up or contact again.
• Hunter

  Added 2015.04.09

  Hey Ashlee!
• Xavier

  Added 2014.05.18

  I wish I could rate this lower than a one star. The dealership i dealt with was Uptown Volvo in Montreal. I bought a 2017 XC60 and took over a lease on an X60 within a couple weeks. I live in Ontario and the work I had to go through to get my cars plated was unacceptable. I was not given the proper paperwork to get the lease in my name, the navigation was not setup when it should be and they said opps sorry you will have to bring it to Montreal or go to a dealership in your city. I had not brackets to put plates in the front of the vehicle. I paid the lease transfer fees and was told that the dealership would compensate me for the troubles I went though once the transaction was completed. This process took a few weeks and hours of my time. Once it was completed Ralph the finance manager said that he spoke to the manager and they didn't feel that I should get any compensation. I asked to speak to the manager, I left him a message and he never called me back. I contacted Volvo Canada and they said that this is an issue with the individual dealer and that they would not get involved. They even tried to call him and tell him to contact me but he still has not called me back. I bought my cars in October 2017. I could go on with other issues I have had but honestly don't want to waist another minute. However, i feel that everyone should know that they should be very careful when dealing with this dealership. Also note that Volvo Canada can not or will not help you if you have issues at the dealership level. They have great cars/SUVs but are willing to let dealerships ruin their reputation.
• Alexis

  Added 2014.03.12

  I reached out to Volvo Customer Service for help with my 2012 XC60. I bought the car second hand and out of warranty after a full mechanical inspection. Just a few months in I get hit with a air compressor fail and find out this is the 2nd time it's happened! Now I've got premature drive bearing wear and rust. On a 2012! I fully appreciate the risk of buying second hand, but I've never had a manufacturer so ambivalent to a defective product. To make matters worse, my car has been off the road for 7 weeks because they are out of stock in North America on the part I need. Customer service says "talk to your dealer". The dealer says "there is nothing I can do to expedite the part". Volvo was always a brand I aspired to own. Not anymore.